The Story Of Total Technology
Technology Based Customer Solutions
Having Technology in our name wasn’t by accident. Yes, we deal in technology every day, but how we USE technology to enhance customer experience is key. Our technology-based solutions allow us to scale, improve responsiveness, provide a completely digital experience, build cost-effective methods for internal processes, and streamline project management.
How you may ask? Many ways, and here are a few. We use proprietary analytics software to determine the value of technology for OEM lease programs. In returns management, we automate reporting which leads to complete transparency and a quicker turnaround from pickup to payout. Our technological approach includes creating platforms to assist our customers in collecting laptops, tablets, and desktops back from their employees in a way scalable to thousands of individual shipments. Our software solutions allow us to track data compliances down to individual serial numbers in many cases. Each solution optimizes the customer experience. Whether you are an enterprise that needs a data center decommissioned, a school district that needs a high valuation for a fleet of iPads, or a municipality in search of a smooth contractual experience, Total Technology has your seamless technology-driven solution.
Our Service Goals
We place an emphasis on the importance of privacy, security, and sustainability
Being sustainable is a key. Your internal technology plan needs to be financially sustainable.
By offering a high value for your end of life equipment we help your company be just that
allowing you to keep on the front edge of ever changing technology.
Meet The Team
Focused on your needs and our philosophy with everything we do
We find it true that a company is only as good as its people. As our bedrock, we are fortunate to have very good people at Total Technology: People who care about the experience of our customers, vendors, and partners. Michael Taghavi, our CEO, first and foremost looks for a company culture fit when hiring. Yes, character counts. From our repair technicians to our field operations personnel to our customer service crew, you will find the type of person you too would enjoy working with.
To provide a great experience for our customers we have assembled a best-in-class team. This group has the experience required to make your project run smoothly and have your desired outcome.
Why Work With Us?
We have the knowledge and the resources to implement an easy process for you
Experience with many type of industries across the nation
Since technology is universal, we have worked with all kinds of companies over the years. Whether you are in the software realm, provided business services, call finance your expertise or something else we have probably worked with your type of business in the past.
Expertise in various device brands that are in varying conditions
Our years in business have given us insight into a multitude of technology types and to a long list of manufacturers. We can maximize your value across all of them making you more financially sustainable.
Assurance that our team safely and securely manages your devices
Whether your concern is data security or ewaste disposal, we manage your equipment and the process. In a world of strict compliance, you are covered by working with Total Technology.
Start the process of managing your devices
Have a conversation with our team to learn about your options
A smoothly run project is just a conversation away. Let our experts guide you through the
process and do all the heavy lifting.
Want to learn more?
Services we offer
Our service are interconnected. Most projects involve several categories of services wrapped together in a cohesive manner using a consultative approach.
Compliances we adhere to
Three services fall under your compliance requirements. Data Security, eWaste disposal, and chain of custody are all priorities at Total.